**About the Role**
- You will require to utilize, develop, and optimize tools and processes compatible with a vendor-neutral model. This implies that all tools and processes established, proposed, and implemented for the Uber translation pipeline should remain neutral.
- Define, manage, and maintain localization tools and processes‌. You should also be capable of identifying inefficiencies and optimizing for scalability and efficiency.
- Act as the primary contact for all Client and Vendor relationships, particularly regarding localization tools and integrations and build on-demand services or tools if needed to scale the problems
- Maintain and update machine translation models and glossaries continuously to improve translation quality for both real-time and on-demand translations.
- Collaborate closely with translation vendors to address any issues concerning translation projects, thereby ensuring improvements in overall integration..
- Develop & maintain key relationships with stakeholder and the localization team
- As a Technical Program Manager, your responsibilities will include documenting every element of the scripts and tools that you create.
- Collect requirements about the necessary localization tools and quality control processes from Localization Program Managers (LPgMs) and Localization Experience Program Managers (LXPMs). Subsequently, partner with Internationalization Engineering to drive requirements.
- Capable of writing scripts and maintaining codes for operational tools.
- Author and/or review PRDs related to Tools and Systems that improve globalization (g11n) across Uber.
- Work closely with PMs/Engineers on product roll-outs, tool improvements/automation,



and tech planning
- Basic Qualifications -- BA/BS degree in computer science or equivalent with some coding experience with mathematics, or a related field
- 2 years of localization operations experience in the high-tech industry on the client side
- 1 year of experience in a machine-learning role from a previous position.
- Understand ‌scripting languages such as Python, Perl, Java, and SQL
- Proven track record in streamlining complex processes and improving workflow efficiency
- Ability to navigate ambiguity, work independently and be able to chart the direction of projects
- Strong analytical and problem
- solving experience, coupled with excellent business judgment
- Great negotiation skills and ability to prioritize tasks in a dynamic environment
- Very detail-oriented, quality-focused and proactive in solving problems
- Excellent written and verbal communication skills and the ability to manage multiple and diverse stakeholders across businesses and leadership levels
- Self-directed - you need to take the initiative in tackling large problems head
- on
- Quality driven - you will help set the direction of the Uber brand - we need people who are committed to excellence
- Excellent team player
- Passionate about Uber and our mission
Experience using CAT tools as an LPgM/LQPgM to manage our localization pipeline & workflows (e.g. Phrase, Smartling, Idiom WorldServer, and Trados) is a plus
- Preferred Qualifications -- You are fluent in languages other than English
- Have experience in development or a background working as a TPM in localization in a previous role.
- Knowledge of Phrase/Memsource, MT, LLM/GenAI is a huge plus

📌 Localization Technical Program Manager (Llmops) (Ciudad de México)
🏢 Uber
📍 Ciudad de México