Facilities Experience Manager (Ciudad de México)

Facilities Experience Manager (Ciudad de México)

17 ago
|
Campari Group
|
Ciudad de México

17 ago

Campari Group

Ciudad de México

Campari Group es hoy un actor relevante en la industria global de bebidas espirituosas de marca, con un portafolio de más de 50 marcas premium y super premium, comercializadas y distribuidas en más de 190 mercados en todo el mundo, con posiciones de liderazgo en Europa y América.
Con sede en Milán, Italia, Campari Group posee **25** plantas en todo el mundo y tiene su propia red de distribución en **26** países, empleando aproximadamente a **4.700** personas.
Las acciones de la empresa matriz Davide Campari - Milano N.V. están listadas en la Bolsa de Valores Italiana desde 2001. Hoy, Campari Group es el sexto mayor actor mundial en la industria de bebidas espirituosas premium.
**Company**:Campari México S.A. de C.V.
**Job Title**:Facilities experience Manager
**Job Location**:Guadalajara
**Reports to**:HR Director
**Organizational Layer (global, regional or local)**:Local
**General Description of the Role**
**The**Facilities Experience Manager** is responsible for controlling the administration and proper functioning of Campari Mexico's offices, carrying out tasks of administration of office resources and supplies, supervising operational personnel related to the management of the office, and ensuring that the office operates efficiently and smoothly, ensuring excellent communication. This role is also responsible for leading the hospitality experience, driving the activation of services and initiatives that enhance both the employee and guest experience at the Campari Mexico City office. The purpose of this role is to provide a best in class, concierge-like hospitality service to our employees and guests in a way that reflects the behaviours and culture of Campari Group.
Coordinates the safety compliance, maintenance and repair activities that must be executed in our facilities,



supply of materials and equipment, courier and general services, planning and controlling the component areas of the service, to satisfy the requirements of the users and guarantee the optimal conditions of the Company's facilities.
**Mission/Objectives**
The mission of this role is to provide a best in class, concierge-like hospitality service to our employees and guests in a way that reflects the behaviours and culture of Campari Group.
This individual must ensure superior service through general administrative operations, developing, implementing, and monitoring quality guidelines and standards that reflect a service-minded approach.
This role is key on support and collaboration with Campari Academy team on bringing to life creative and inspiring cocktail experiences and drive education through excitement and curiosity
**Key Responsibilities and Activities**
- **General Office Administration**
- Full ownership of Facilities budget including Preparation, administration, and management, PO creation, invoice reconciliation, etc.
- Oversee general office cleaning & maintenance (conference rooms, kitchens, bar, general facility).
- Oversee key facilities operations (Mailroom, Maintenance, Safety).
- Coordinate delivery service coverage.
- Vendor and Contract Management: Negotiate and manage contracts with service providers (e.g., cleaning, security, maintenance) and monitor performance




- Ensure that the furniture is in optimal working order, as well as have sufficient stock to fill the snack areas, bar, and bathroom kits.
- Scheduling routine maintenance of all office equipment and general repairs (coordination of terms, conditions, and staff that executes a service or service contract renewals).
- Oversee incident resolution (construction and other issues).
- Identify and resolve facility-related issues. Take control of the meeting rooms in terms of cleanliness and support with coffee breaks, working-lunches, and in-office events.
- Supply of stationery and cleaning products ensuring that there is always stock or placing orders for special material requests.
- Develop and nurture office service standards, procedures, and practices that show pride and respect for others and the planet.
- Provide support regarding the coordination of transfers/trips to Arandas, the Airport, and visitor locations from other countries.
- Making reservations for the Centinela Grand Hotel in Arandas, in the case of international visits (from the USA or Italy).
- Notify the Camparistas of their visitors and authorize their access at the reception of the tower lobby, after notifying them of such visits.
- Introduction of our office to new Camparistas indicating the different office areas and policies to be followed in each of them.
- Preparation of purchase orders and registration of new suppliers for general services.
- Evaluate ongoing operations and implement improvements (e.g., sustainability, execution standards).
- Prioritize guest and Camparista satisfaction; adapt to situational needs with the highest professionalism and discretion in all interactions.
-**
Safety and building control**- Establish and administer the Mexico City offi

📌 Facilities Experience Manager (Ciudad de México)
🏢 Campari Group
📍 Ciudad de México

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