**Description**:
We are hiring a highly organized, tech - savvy, and bilingual (English-Spanish) Loan Officer Assistant II to support a high-volume U.S. mortgage pipeline. If you have experience in mortgage loans, love working in a fast-paced environment, and are proactive in managing client and lender communications, we want to meet you!
**Responsibilities**:
- Assist in managing loan conditions and follow-ups post lender submission
- Translate and explain conditions clearly to borrowers
- Collect, organize, and review borrower documents
- Communicate with Underwritters, account managers, and AEs to resolve documentation needs
- Maintain accuracy across LOS platforms, lender portals, and broker systems
- Track milestones (submission, PTD, CTC, funding) and escalate issues as needed
- Keep Encompass / LOS and internal trackers updated
- Report status to Loan Officer and maintain organized records
- Manage Loan Officer' s calendar, prepare documents, and follow up with leads
- Communicate proactively with borrowers, lenders, title, and agents
- Provide operational support during Loan Officer's absence
**Requirements**:




**Qualifications**:
2 + years experience in mortgage processing, ideally within the retail and wholesale channels
Proven ability to manage files independently from submission to clear-to-close
Familiarity with FHA, DSCR, ITIN, Bank Statement, and Non-QM loan programs
Fully bilingual in English and Spanish (spoken and written)
Excellent communication and organizational skills
Detail-oriented, dependable, and proactive
Tech-savvy with the ability to learn new systems quickly
Access to a personal computer and stable internet connection
**What We Offer**
- Remote: Work From Home Based in Mexico
- Schedule: Monday to Friday 40-45 hrs per week
- Paid in USD, competitive based on experience
- This position is as Freelance / Independent Contractor
- U.S. holidays off
- Opportunity to grow with a stable U.S. mortgage team
**Experience**:
Mortgage Loans, real estate or personal loans: 2 years (required)
Language: English / Spanish (required)

📌 Loan Officer Assistant Ii (Guadalajara)
🏢 VA WORKS
📍 Guadalajara