Description

As part of Absolute’s rapidly growing LATAM Sales Team, the Activation Specialist engages brand new customers to activate Absolute technology and deliver “lightbulb moments” to make them customers-for-life.
We will provide you with the training to become an Absolute subject matter expert so that you can tell the Absolute Story and provide insightful product overviews. You will learn about new customers’ environments and guide them through the activation process, with a view to helping customers unlock Absolute’s full potential within their own organizations.
We are looking for someone who is results-driven and self-motivated, with a mission to change one-time purchases into lifetime customers.
What You’ll Do
The Absolute Story
Become an Absolute subject matter expert
Deliver the value of Absolute, compelling use cases, and relevant industry knowledge to new customers
Deliver captivating and in-depth product overviews and demos
Protect the security and privacy of Absolute and its customers
Other duties as assigned by management
Product Onboarding
Engage and understand your customer’s workflow and processes
Assist customers with deploying and configuring Absolute
Deliver value driven engagements around product adoption and active usage
Customer and Partner Enablement




Recommend complimentary solutions and advise on integration with Absolute technology
Collaborate with Absolute’s Sales, CX, and Product teams to escalate customer needs
Drive customers to relevant education content within the Absolute Learning Hub
Triage technical issues to Absolute’s Technical Support team
Engage with OEM partners to best drive activation
What You’ll Bring
Fluent Spanish (excellent skills for both spoken and written)
2+ years’ experience within a SaaS high-tech work environment
Completion of post-secondary education, or equivalent
Strong communication and interpersonal skills in building and maintaining customer relationships
Knowledge of general IT practices and/or endpoint security, such as anti-virus, encryption, DLP, etc.
Basic configuration knowledge of TCP/IP based networks and network perimeter devices, such as routers, firewalls, proxy servers, etc.
Setup/administration skills for operating systems including Microsoft Windows, Mac OS, and Chrome OS
Strong aptitude for technology and desire to learn new software
Ability to take initiative, own processes and work independently as required
Boundless energy, enthusiasm and positivity
Highly organized with the ability to multi-task

📌 Activation Specialist, LATAM (Ciudad de México)
🏢 Absolute Software
📍 Ciudad de México