SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families.
As we continue to grow, we're looking for a driven, sales-oriented Customer Service Representative who thrives in a fast-paced environment and is motivated by results.
Drive Enrollment Growth
Conduct high-volume inbound and outbound calls, emails, and follow-ups
Convert inquiries into registrations for camps, leagues, and programs
Lead Generation & Pipeline Management
Proactively generate new leads through outreach and follow-ups
Build, manage, and maintain a healthy sales pipeline
Track all interactions accurately using CRM systems
Customer Relationship Building
Build strong rapport with parents and guardians
Understand customer needs and recommend best‑fit programs
Deliver a high‑energy, positive, and professional experience
Sales Execution
Confidently present program offerings and value propositions
Overcome objections and close enrollments
Consistently meet or exceed individual sales targets
Bilingual Customer Support
Communicate fluently in both English and Spanish
Ensure all families feel supported, informed, and confident
Cross-Team Collaboration
Work closely with operations and program teams
Share customer insights and feedback to improve offerings
Requirements
Competitive Drive to Win
You are goal-oriented and motivated by performance metrics
Proven Sales Experience
Background in inside sales, lead generation, or customer acquisition
Demonstrated ability to close deals and hit targets
Pipeline & CRM Discipline
Experience managing leads and tracking activity in CRM systems
Organized and consistent in follow-ups
Strong Communication Skills
Confident, clear, and engaging communicator
Excellent interpersonal skills with both adults and youth
Bilingual (English & Spanish)
Required to effectively support our diverse community
Self‑Starter Mentality
Able to work independently while contributing to a team environment
Takes initiative without needing constant direction
Benefits
Compensation: Competitive base salary + commission structure, depending on experience.
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📌 Customer Service Representative (Ciudad de México)
🏢 AGS Youth Soccer Club
📍 Ciudad de México
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