Goals of this Position
- To oversee and provide direction to the various functions of the Quality Department.
- As the ISO 9001 designated Deputy Quality Representative, to report to Management on the health of the Quality Management System.
- Work within the parameters of the QM System to help the company achieve general and company-specific quality efforts and growth goals.
- Coordinate and exchange with staff/resources across different regions

Tasks and Responsibilities
- Report to Top Management any trends or issues which may affect the health of the Quality Management System or customer satisfaction levels
- Verify the conformity of the quality management system, evaluate its effectiveness and efficiency
- Conduct periodic Management Reviews and the annual ISO 9001 Management Review
- Monitor and Report on the Quality Management Systems that verify conformity of products
- Monitor and report on customer satisfaction
- Monitor and report on the quality performance of suppliers
- Monitor and report on the effectiveness of corrective actions and preventive actions




- Monitor and report on the identification, control and disposition nonconforming products
- Analyze, review and report the results of internal, vendor and customer audits.
- Monitor Internal Audits
- Provide direction to Quality Assurance and Quality Control subordinates as required
- Assure positive quality product output through continuous improvement actions and efforts
- Direct or assist quality related investigative actions
- Interact with customer regarding perceived non-compliance issues
- Maintain material traceability as required

Required Knowledge Skills and Abilities
- Over 5 years of experience in a similar role within the EMS Industry
- Strong customer-facing
- Fluent in the electronic assembly and cabling workmanship requirements per IPC-A-610 and 620
- Understanding of the Quality Management System and ISO 9001.
- Experience with IATF 16949, and ISO 13485
- Advanced English proficiency

📌 Quality Assurance Manager (Ciudad Juárez)
🏢 North American Production Sharing
📍 Ciudad Juárez