This role reports directly to the Director FP&A; SDL Latam OU Customer withing Platform Services. The Customer FP&A; Manager FP&A; Latam is responsible for
**Primary Activities**:
- Contractual Commitment Tracking for ~30 Countries in Latin America, covering local franchise & LATAM customers with over $500MM in Direct marketing Investment (DMI).
- Review of customer conditions associated with individual contracts, working with the Key Account Managers (KAMs) to ensure accuracy
- Ensuring we have the correct Net Revenues and Volume for analysis, using a combination of tools available and discussions with KAMS and/or finance.
- LATAM Customer P&Ls; preparation, analysis and understanding.
- Ensure P&Ls; quality to support initiatives to improve business margins.
- Financial Business Case preparation to support Key Accounts renegotiations and new Customers prospection.
- Implement new or additional controls over deliverables to assure reduction in errors and increase quality metrics
- Lead & partner with Genpact Team to provide support and direction as needed
- Analyze the variances to prior RE/Plan/Prior Year, working with KAMs and finance team on explanations and possible R&Os;
- Responsible for providing advanced analytical support of Contractual Commitments Tracking (CCT) process
- Identify and advise on improvement and simplification opportunities on Customer processes.
- Ensures quality of information provided to stakeholders, reviewing in a great level of detail all the Customers performance across LATAM and communicate with the Key Accounts Managers, Franchise Finance and other areas if clarification needed (i.e: Consistency vs. history of Customer/Channel, ratio of investments, main variances focusing on the materiality and explanations).
- Pre and Post CCT analysis




- Support the LATAM Customer Finance Team in preparing for the Rolling Estimates and Business Plan CCT cycles, as well as some Ad Hoc analysis
- Networks across the Financial Services Commercial Finance hub to ensure that successful practices are shared and employed to drive efficiency.
- Prepare for and collaborate with the LATAM OU on the Annual Business Planning process
- Assist in Power BI tool development and reporting
- Identify process improvement opportunities for both process and system/tools
- Organize and implement various projects and initiatives as required
- Effectively manage all controls and Governance related to LATAM Customer processes
- Lead routines with Genpact team to improve Customer processes deliverables quality and timeliness
- Ensure that we have the updated SOP of CCT to enhance service provided by Genpact.
- Prepare and present to Stakeholders the LATAM Key Accounts results and analysis to track performance and identify profitability opportunities.
**Basic Requirements**
- Required - Bachelor's degree in Accounting/Finance, Business or related financial studies.
- Must be fluent in both English and Spanish
- Preferred - CPA or master’s degree a plus.
- 3 or more years financial, accounting or related experience
- Excellent analytical and technical skills
- Advanced Microsoft Excel and Power BI user required
- Strong verbal and written communication skills
- Capability to work virtually across cultures




- Strong demonstration of business acumen, financial competency, global mindset, effective communication, systems proficiency, change adaptability, flexibility, being able to operate in ambiguous situations, business partnership and collaboration, and innovation.
- Advanced communication and influence skills in the context of both external business partners (our bottlers) and internal leadership
- Ability to quickly learn and understand business strategies, objectives, processes
**Preferred**
- Power BI intermediate/expert user
- Commercial and/or customer finance experience
- CPG industry experience preferred
- Project Management experience
- Experience leading and working with outsourcing teams
**What We Can Do For You**
- An excellent opportunity to learn and manage customer DFR and financial information in conjunction with LATAM OU Finance and Key Accounts, as well as the Commercial Finance Team
- Networking through collaboration with multiple organizations such as Platform Services, LATAM OU, and Genpact
- Empowerment and growth enablement
- Leadership skills development
- Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
- This role will allow for more integral understanding of the business and the various markets around the world as it will require sharing knowledge across Commercial Finance hub.
**Leadership Behaviors**:
- DRIVE INNOVATION: Generate new or unique solutions and embrace new ideas that help sustain our business (encompassing everything from continuous improvement to new capability innovation)
- COLLABORATE WITH SYSTEM, CUSTOMERS, AND OTHER STAKEHOLDERS: Develop and levera

📌 Manager Fp&a Latam ou Customer (Ciudad de México)
🏢 Coca Cola
📍 Ciudad de México