As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
**Job Function**:
Marketing
**Job Sub Function**:
Marketing Insights & Analytics
**Job Category**:
People Leader
**All Job Posting Locations**:
Mexico City, Mexico
**About Oncology**
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Li-Hybrid
**We are searching for the best talent for Business Analytics & Customer Insights Senior Manager to be in Mexico City, Mexico**
**Purpose**
We are seeking a Senior Manager of Business Analytics & Customer Insights, based in Mexico, to operate within the Regional Center of Excellence for Latin America, acting as a key strategic partner for senior leadership team.
This role plays a critical role in shaping Oncology portfolio strategy, launch excellence, and long‑term growth decisions through advanced analytics and deep customer insights, partnering closely with local and regional stakeholders.
Acting as a consultative leader and influencer, the Business Partner translates complex data, analytics,



and customer insights into clear, actionable recommendations for local and regional brand leadership and senior management.
The role acts as an ambassador for advanced analytics and digital innovation from the Center of Excellence, operating under the highest compliance standards.
**You will be responsible for**:
- Serve as a key strategic thought partner for Oncology, supporting local and regional brand teams with insights that shape portfolio strategy, pre‑launch excellence, and growth opportunities.
- Lead the end‑to‑end insights agenda for Oncology, integrating market data, advanced analytics, customer insights, and forecasting into a cohesive strategic narrative.
- Influence senior executive decision‑making by translating complex analyses into clear, actionable recommendations aligned to business priorities and long‑term value creation.
- Partner closely with senior local and regional stakeholders to identify cross‑portfolio opportunities in Mexico, enabling data‑driven decision making.
- Provide leadership through influence, aligning stakeholders around insights‑driven priorities and strategic choices.
- Elevate pre‑launch and in‑market strategies, ensuring insights support key business moments throughout the year.
- Support long‑range planning and 5‑year forecasting,



contributing to robust scenario discussions and higher‑quality strategic planning.
- Foster a data‑driven culture and ensure all activities are executed in full compliance with internal policies and ethical standards.
**Skills**:
- Strategic thinking with a strong focus on business impact
- Business acumen in Oncology and high‑cost specialty markets
- Advanced analytics and insights translation
- Executive‑level communication and storytelling
- Proven stakeholder management at senior levels
- Leadership through influence
- Strong anticipation capability, proactively identifying trends, risks, and opportunities to inform decision‑making
**Qualifications / Requirements**:
- Bachelor’s degree in Business, Economics, Engineering, Marketing, Statistics, or related fields; Master’s degree is a plus.
- 10+ years of experience in Business Analytics, Customer Insights, Marketing, Commercial Strategy, or related roles, including prior experience in managerial or leadership positions.
- Strong experience in the pharmaceutical or healthcare industry, with a focus on Oncology or adjacent specialty areas.
- Proven experience partnering with senior leadership teams and influencing business decisions.
- Advanced English (written and spoken).
**Required Skills**:
**Preferred Skills**:
Analytical Reasoning, Big Data Management, Brand Positioning Strategy, Business Data Analysis, Competitive Landscape Analysis, Cross-Functional Collaboration, Customer Analytics, Customer Intelligence, Data Analysis, Developing Others, Execution Focus, Financial Analysis, Inclusive Leadership, Industry Analysis, Innovation, Leadership, Marketing Insights, Market Knowledge, Operational Excellence, Performance Measurement, Team Management

📌 Business Analytics & Customer Insights Senior Manager (Ciudad de México)
🏢 Johnson & Johnson
📍 Ciudad de México