the training & development support specialist is responsible for supporting the administration, maintenance, and continuous improvement of the company's learning management system (lms) and training content. This role focuses on executing updates, managing training records, and ensuring all learning materials are accurate, accessible, and aligned with current processes.
the position serves as a direct support function to the training & development manager and plays a key role in maintaining the effectiveness and scalability of employee training programs.

ensure consistent structure, naming conventions, and usability across all training content
maintain accurate training records for all employees
content management
update training materials to reflect process, system, or policy changes
format and edit content including presentations, sops, videos, and assessments
assist in building and publishing new training modules within the lms
ensure version control and accuracy of all materials
training tracking & reporting
monitor employee training completion and participation
generate and distribute reports on training progress and completion rates




follow up with employees and managers regarding outstanding training requirements
onboarding & training support
assign and track required training for new hires
support onboarding training setup and coordination
assist in scheduling and organizing training sessions as needed
identify gaps or inconsistencies in training content or lms structure
recommend and implement improvements to enhance user experience and efficiency
support ongoing optimization of training workflows and processes

proficiency in google workspace (docs, sheets, slides) or similar tools
supports the accuracy and effectiveness of all company training materials
contributes to employee onboarding and ongoing development through system management
ensures training data integrity and reporting reliability
plays a key role in scaling training infrastructure as the organization grows

collaboration with cross-functional teams including operations, hr, and customer success

training completion rates across departments
reduction in outdated or incorrect training content
efficiency of onboarding training setup
user experience and accessibility of training materials

📌 Full-time training specialist (Ciudad de México)
🏢 Terra Energy
📍 Ciudad de México