CHRISTUS - Centro de Excelencia e Innovación in Monterrey, Mexico, seeks a Manager responsible for coordinating a service delivery function within the BPO. You will plan resources, manage teams of leads and associates, and ensure adherence to policies and regulatory requirements. You will drive process improvements, participate in system upgrades, and foster a culture aligned with CHRISTUS Health values while leading other leaders and collaborating with internal and external customers.
📌 Strategic BPO Operations Leader (Monterrey)
🏢 CHRISTUS - Centro de Excelencia e Innovación
📍 Monterrey
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