Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
LI-Hybrid Team Overview:
Our Commercial Effectiveness team enables scalable business growth by transforming data into actionable insights that drive strategic decision-making. We partner closely with Sales, Customer Success, HR,Finance, and Operations to optimize performance, improve processes, and ensure alignment across the commercial organization.
As a Senior Analyst, you will play a critical role in translating complex datasets into clear, business-focused insights. This position is adecuado for a highly analytical professional who thrives on solving business problems through data, while also coordinating cross-functional initiatives to ensure successful execution.
Role Responsibilities:
- Analyze large and complex datasets to uncover actionable insights that support commercial and strategic decision-making.
- Develop and maintain dashboards and reports to monitor key performance indicators (KPIs)



related to sales and operational effectiveness.
- Leverage SQL and advanced Excel/Google Sheets to extract, manipulate, and interpret data from multiple sources.
- Synthesize and present insights to senior stakeholders, translating data into concise and compelling business recommendations.
- Identify opportunities for process optimization and revenue growth through data-driven analysis.
- Collaborate with cross-functional teams (Sales, Customer Success,HR, Finance, Product, and Operations) to align priorities and support strategic initiatives.
- Manage and coordinate multiple projects simultaneously, ensuring timely delivery and stakeholder alignment.
- Create scalable frameworks and documentation to standardize reporting and decision-making processes.
Role Qualifications:
- 3-5 years of experience in roles such as Sales Operations, Revenue Operations, Commercial Analytics, Business Intelligence, or Strategy.
- Strong analytical and problem-solving skills, with the ability to translate complex data into actionable business insights.
- Advanced SQL proficiency (required) and strong experience with Excel or Google Sheets.
- Experience building dashboards and data visualizations using tools such as Tableau, Power BI, Looker, or similar.
- Proven ability to present data-driven insights to senior stakeholders in a clear and concise manner.
- Experience working in cross-functional and fast-paced environments.




- Strong project and stakeholder management skills, with the ability to manage multiple initiatives simultaneously.
- Business acumen and a strong understanding of commercial or sales performance metrics.
- Professional fluency in English and Spanish.
**Preferred Qualifications**:
- Experience in tech, fintech, e-commerce, or consulting environments.
- Knowledge of data modeling or automation processes.
- Ability to synthesize and present business value.
- Experience with forecasting or revenue planning.
EEO Statement:
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
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📌 Business Analytics & Operations Sr. Analyst (Cuauhtémoc)
🏢 Didi Global
📍 Cuauhtémoc