Description
Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team.
Amazon Web Services (AWS) is a fast‑paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on‑call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7.
Key Job Responsibilities
Experience working in a Data Center environment
Understanding of network design, protocols and troubleshooting.
Understanding of storage devices.
Experience in Hardware diagnostics and repair.
Software installation and configuration.
Experience managing work and priorities through a ticketing system
Rotational shift work
Basic Qualifications
High school or equivalent diploma
2+ years of computer hardware troubleshooting and repair experience
2+ years of computer networking experience
1+ year of data center experience
Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
Can lift and rack equipment up to 40 pounds
Preferred Qualifications
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
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