Position Summary The Shipboard Human Resources Manager (HRM) serves as a strategic HR leader, business partner, and member of the onboard Executive Committee. This role collaborates closely with ship and shore leadership to implement HR strategies that align with company values and operational goals. The HRM oversees key HR functions, including employee relations, performance management, organizational development, compliance, learning & development, and crew welfare. The idóneo candidate is a seasoned HR professional with strong leadership, coaching, and problem-solving skills who thrives in a dynamic, multicultural environment.
Key Responsibilities HR Leadership & Business Partnership
Act as a strategic partner to ship and shore leadership teams, developing and implementing HR programs aligned with company values.

Provide expert guidance and coaching to onboard leaders on HR policies, performance management, and employee relations.

Lead a highly engaged, team-oriented HR department , ensuring best practices and a strong service culture.

Employee Relations & Compliance
Serve as the Subject Matter Expert on MLC 2006 , ensuring compliance through regular inspections and reporting to senior management.

Manage harassment and discrimination cases , conducting thorough and confidential investigations.

Oversee performance management , ensuring fair and consistent disciplinary procedures.

Maintain confidentiality and integrity while handling employee relations concerns and investigations.

Learning & Development
Oversee teammate onboarding and shipboard orientation to ensure a smooth transition for new hires.

Develop and support learning initiatives that enhance professional growth and onboard leadership development.

Crew Welfare & Wellbeing
Manage the Crew Welfare & Crew Club function, ensuring a balanced offering of social, recreational,



and educational programs for crew engagement and well-being.

Act as the designated shipboard CARE Officer , partnering with the Medical Department to support teammate well-being.

Talent Development & Career Progression
Oversee the Internal Transfer Program , providing career counseling and managing the internal recruitment and interview process.

Collaborate with shore management to drive employee engagement initiatives , using survey results to improve workplace culture.

Skills, Knowledge & Expertise Education & Certifications

Bachelor’s degree in Human Resources, Adult Education, or a related field (or international equivalent) preferred.

Advanced SHRM or CIPD certification is a plus.

Experience & Expertise

5+ years of HR management experience , preferably in employee relations, HR business partnering, or shipboard operations .

Proven ability to handle employee relations in a multicultural environment , including conducting investigations and conflict resolution.

Strong understanding of international HR standards , including compensation, benefits, staffing, and organizational development.

Technical & Compliance Knowledge

Proficiency in Microsoft Word, Excel, and PowerPoint .

Strong knowledge of MLC 2006 regulations and compliance requirements .

Leadership & Communication
Strong public speaking and leadership skills , with a professional and approachable demeanor.

Exceptional verbal and written communication skills in English .

Ability to build trust, influence, and maintain confidentiality at all levels of the organization.

Adaptability & Problem-Solving
Ability to multi-task, manage stress, and navigate complex employee relations scenarios with professionalism.

Demonstrated commitment to ethics, integrity, and fostering a respectful workplace culture .

Contract
4:2 Rotation (Rolling contracts of 4 months onboard the ship, followed by 2 months of vacation).

Single cabin accommodation.

📌 Human Resources Manager (Cancún)
🏢 Cruise Academy
📍 Cancún