Segoso Caribbean is seeking a Collections Manager to oversee its delinquent accounts collections unit in Monterrey. You will supervise a team of collectors, manage daily activities, and ensure regulatory compliance with FDCPA/TCPA and client guidelines.
The role emphasizes leadership, analytics, and cross-functional collaboration to meet performance targets. Responsibilities include monitoring KPIs, coordinating with HR and Training, and reporting progress to clients.
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📌 Collections Leader: Drive Performance & Compliance (Ejido de la Finca)
🏢 Segoso Caribbean
📍 Ejido de la Finca
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