Intugo México is seeking a part-time Customer Service Tier 1 representative to deliver high-quality support through phone, email, and chat. You will handle inquiries, document interactions in CRM/LOS, and meet SLAs, while maintaining knowledge of products and policies.
The role emphasizes empathy, problem solving, and a customer-first mindset, with a schedule aligned to CST and Hermosillo time zones. Prior finance-related support is a plus.