17 ago
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Xylem
|
Chihuahua
Xylem is a Fortune 500 general water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**We're Hiring a Sales Productivity**Representative**- Water!**
The Sales Productivity Representative - Water role supports regional water sales teams through **high-touch order management, forecasting support, and customer-facing coordination activities**. This position plays a critical role in ensuring **order accuracy, timely execution, and seamless communication between sales, customers, and internal teams**, while also leveraging data and systems to improve visibility and performance.
This role is less focused on strategic sales operations and more aligned to **day-to-day sales support execution, pipeline coordination, and order lifecycle management**.
**- Key Responsibilities**
**Sales & Order Support Execution**
- Assist sales teams with **proposal support activities**, including coordinating data and inputs for prop studies.
- Support **forecast**inputs**and updates**, partnering with sales to ensure pipeline accuracy.
- Manage **order and ship date accuracy**, proactively coordinating updates and resolving changes with internal stakeholders.
- Monitor order reports for **missing or incomplete information**, driving closure to ensure orders progress efficiently through the system.
- Act as a point of coordination between Sales, Customer Service, and Supply Chain to ensure **timely order processing and fulfillment**.
**Salesforce & Pipeline Support**
- Maintain **accurate and up-to-date opportunity and order data** within Salesforce.
- Assist in **pipeline tracking, basic reporting, and data hygiene activities** to support sales visibility.
- Help drive **consistency in CRM usage** across the sales team (light enablement vs. ownership).
**Forecasting & Coordination**
- Support forecast consolidation and updates based on **sales**inputs**and order flow**.
- Partner with Sales and Operations to ensure alignment between **customer demand, order timing, and supply availability**.
- Identify discrepancies between forecast and actual order activity, escalating as needed.
**Reporting & Process Support**
- Generate standard reports related to **orders, pipeline status, and forecast updates**.
- Track key execution metrics such as **order completeness, timing changes, and backlog status**.
- Assist in identifying process gaps and improving **order flow efficiency**.
**Cross-Functional Collaboration**
- Partner closely with **Sales, Customer Service, Supply Chain, and Finance** to ensure smooth order lifecycle management.
- Serve as a **central coordination point** for resolving order-related issues and driving follow-up actions.
**- Qualifications**:
- **Education**: Bachelor’s degree in Business, Supply Chain, Finance, or related field is preferred
- **Language**: C1 or C2 English proficiency (written and spoken)
- **Experience**: 2-4 years in **sales support, customer service, order management, or demand/operations support**
**Skills**
- Working knowledge of **Salesforce CRM (data entry, reporting, pipeline tracking)**
- Strong attention to detail with focus on **order accuracy and process execution**
- Solid Excel skills (reporting, tracking, basic analysis)
- Strong coordination and communication skills across teams
- Ability to manage multiple priorities in a **fast-paced, execution-focused environment**
**- Preferred**
- Experience in **order management or inside sales support roles**
- Understanding of **manufacturing, supply chain, or fulfillment processes**
- Experience supporting **field sales teams in an industrial environment**
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
📌 Sales Productivity Representative (Chihuahua)
🏢 Xylem
📍 Chihuahua