If you’re looking for a career where you can make a real impression, join our General Service Center (GSC)
- HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of
**Manager, Controls Assurance - Finance**
**Role purpose**
Controls Assurance (CA) within GCCOO assures the risk management of critical business processes, primarily by testing mitigating controls. We’re building a centralised capability that delivers agile, insightful, and cost-efficient assurance, working alongside Automation and Analytics teams to progress Continuous Assurance objectives. This role sits within a global reporting structure, delivering global reviews with a strategic focus on Mexico.
You’ll deliver autonomous, high-quality assessments of key control activities in line with CA procedures and the global assessment plan. This includes testing design and operating effectiveness, including SOX controls where applicable.
**- Main activities**
- Execute and document control testing (design and operating effectiveness), tailoring standard test scripts to the local context.
- Identify control gaps, raise issues/findings, and ensure they’re recorded accurately and on time.
- Ensure quality and timely delivery, meeting internal deadlines and quality control requirements.
- Manage stakeholders (control owners and relevant teams), keeping communication open and reducing unnecessary rework.
- Support strong documentation standards, including ensuring appropriate root cause analysis and remediation plans for material issues.




- Support the VP GCCOO Mexico with review planning, issue drafting, and continuous improvement of procedures/templates.
- Look for innovative and efficient ways to test controls, using data and analytics where possible.
**- Requirements**
- 3-5 years of proven experience in assurance, audit, SOX compliance, or risk management (financial services or other large corporate industries).
- Advanced English, written and spoken (mandatory due to global reporting).
- Solid understanding of Retail banking risk management, especially Credit Cards and Unsecured Personal Lending portfolios (awareness of the end-to-end credit cycle in Retail and Wholesale is a plus).
- Highly autonomous, strong time management, and a track record of meeting strict deadlines without close supervision.
- Clear, polished communication skills, with the ability to challenge, assess, and explain business processes to regional and global stakeholders.
Nice to have
- Experience with assurance automation or analytics tools.
- Awareness of analytics and basic programming; a data-driven mindset.
- Proactive, quick learner, and strong ethical values.- You’ll achieve more when you join HSBC!_
At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care
**Issued by HSBC Electronic Data Processing (México) Private LTD

📌 Manager, Controls Assurance - Finance (Azcapotzalco)
🏢 HSBC Global Services
📍 Azcapotzalco