**Responsibilities**:
- Call on open invoices, collect past-due balances, and resolve payment issues
- Build trust with customers while holding firm on payment commitments
- Keep accurate records of your calls, notes, and follow-up strategies
- Collaborate with internal teams to resolve billing questions or disputes
- Hit daily and weekly targets for outreach, promises to pay, and cash collected
- Stay organized, focused, and positive
- even when conversations get tough
**Who You Are**:
- Assertive but empathetic
- you know when to push and when to pivot
- A strong communicator who speaks clearly, listens actively, and stays composed
- Not afraid to pick up the phone and have uncomfortable conversations
- Comfortable using computer systems and taking notes while on calls
- Detail-oriented and coachable
- Motivated to win, but professional enough to play the long game
**What We Offer**:
- $7 USD per hour + commission
- 45 hours per week
- Weekly pay
- Paid training and ongoing performance coaching
- Strong growth potential for top performers
- A team-driven culture with leadership support and daily motivation
**Requirements**:
**Must-Haves**:
- Fluent English (spoken and written)
- required
- Confidence and persistence
- you’re not afraid to ask for payment
- Ability to stay calm, polite, and firm under pressure
- Strong organizational skills
- you’ll manage multiple accounts and deadlines
- Tech-savvy and able to learn CRM systems quickly
- Coachable and open to continuous improvement
- Reliable and punctual
**Experience**:
Pay: From $5,300.00 per week
Ability to commute/relocate:
- 22000, Zona Centro, B.C.: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
Work Location: In person