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Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical.
MAHLE generated sales of €11.3 billion in 2025. Employing just under 65,000 people at 127 production locations and 11 technology centers, the company is represented in 28 countries. (as at: 12/31/2025). Join our MAHLE team #weshapefuturemobility

Your Contribution:

As a Customer Serviceyou will be responsible for maintaining effective communication with customers, providing timely follow-up on requests and issues, and reviewing EDI transactions to understand customer requirements and demand. You will manage customer portals, monitor order status, and ensure compliance with customer-specific requirements.
- Maintaining communication with customers and providing timely updates.
- Following up on customer requests, orders,



and critical issues until resolution.
- Reviewing and analyzing EDI transactions to understand customer demand and requirements.
- Managing customer portals and ensuring information is accurate and up to date.
- Monitoring order fulfillment and coordinating with internal teams to meet customer expectations.
- Understanding customer-specific shipping, packaging, and documentation requirements.
- Tracking and reporting key performance indicators (KPIs) related to service, delivery, and customer satisfaction.
- Identifying potential risks and proactively escalating issues that may impact customer service levels.
- Supporting continuous improvement initiatives to enhance customer experience and operational performance.

Your Experience & Qualifications:
- 2+ years of experience in Logistics or Customer Service within the automotive industry, with knowledge of customer systems and portals such as

📌 Customer Service (Ramos Arizpe)
🏢 Mahle
📍 Ramos Arizpe