Nextiva is seeking a Customer Service Representative to join our Guadalajara office. The role focuses on retaining customers and driving upsells while delivering an exceptional experience in English across phone, email, and chat channels.
You will work on a highly collaborative in-person team, handling inquiries, resolving issues, and supporting retention strategies to maximize customer lifetime value. Expect a fast-paced environment with opportunities to grow, a strong focus on quality, and
📌 Retention Specialist: Upsell (Centro)
🏢 Doist
📍 Centro
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