LaPieza is seeking an experienced Service Delivery Manager to lead end-to-end IT operations for Americas data-driven platforms, ensuring regional continuity across Online + Offline with planned releases and integral updates. You will coordinate Databricks jobs, data pipelines, loyalty program operations, and ServiceNow workflows, while reporting KPIs to senior stakeholders and vendors.
Advanced English is mandatory; 4–5+ years in ITSM are required, with hands-on experience in CDP/MDM and loyalty
📌 Online Service Delivery Manager – Data (Ciudad de México)
🏢 LaPieza
📍 Ciudad de México
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