Project Manager Migrations and Capacity - GSC Mexico
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
Project Manager Migrations and Capacity – GSC Mexico
Role Purpose
To manage all the activities of assigned migration & remigration projects for a Group Service Center towards achieving cost effective, efficient implementation of processing work being migrated from HSBC businesses across the globe. Ensure delivery of high quality service within Service Level Agreements to predetermined critical timescales, in joint collaboration with Operations, Central Migrations team, Group businesses across globe and GSC functions in the assigned site.
The role has the accountability to make proposal for alternative pertaining to the availability of desks at the site for work allocation to each GSC in such a manner where there is balanced growth, increased revenue and cost effectiveness while following the guiding principles of Business Services & GSCG.
The job involves an array of activities spread across the following domains:
- Migration and Capacity Planning
- Migration Governance
- Resource Management Governance
- MI Reporting
- Project Management/Drive changes in a dynamic environment
Principal Accountabilities: Key activities and decision making areas
- The job holder shall be responsible and accountable for project managing assigned migration projects for a specific and assigned Group Service Centre, which shall involve comprehensive planning & implementation of the business migration plans and regular review of progress of the assigned migrations via Integral Resourcing Migration
📌 Project Manager Migrations and Capacity (Ciudad de México)
🏢 Hsbc
📍 Ciudad de México
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