FedEx Express is seeking a Bilingual Customer Experience Specialist to support US customers with empathy and precision. You will manage shipments, provide policy guidance, and document interactions in CRM. The role requires top-notch English proficiency and a high school diploma.
On-site for the first 6 months with potential transition to a hybrid model after performance review. Training and benefits included. Shift flexibility and holiday availability are required.
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📌 Bilingual CX Specialist: Logistics Support & Solutions (Ciudad de México)
🏢 Fedex Express
📍 Ciudad de México
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