Integon Service Co. in Tijuana is seeking a Team Lead to blend customer service expertise with leadership responsibilities.
You will support daily operations, help develop team members, handle escalated issues, and work with leadership to improve performance and customer satisfaction. The role emphasizes coaching, process improvement, and cross-team collaboration to ensure high-quality service and timely resolution of complex inquiries.
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📌 Team Lead, Customer Experience & Coaching (Centro-Norte)
🏢 Integon Service
📍 Centro-Norte
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