Primary Responsibilities Process & Compliance Ensure adherence to the ARM’D Process (Aon Risk’s Method of Delivery) and best practices for KPIs and CPIs.
Maintain accurate, up-to-date information in Azure DevOps (ADO), including dashboards, user stories, tasks, and remaining work.
Align team practices with Aon Reinsurance’s agile methodology and external requirements (e.g., SOX reporting).
Facilitation & Coaching Attend and facilitate Scrum events (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
Keep the team on task and coach them on Scrum best practices.
Mentor the Product Owner and Development Team on their roles and responsibilities.
Foster an agile mindset and guide the team toward higher Scrum maturity.
Team Enablement Act as a servant leader—empowering and supporting the team rather than using command-and-control approaches.
Shield the team from external interference and distractions.
Promote collaboration, communication, and relationship-building within the team.
Delivery & Metrics Estimate team velocity and determine capacity for planning.
Ensure healthy sprint commitments ( Monitor sprint health and product progress using ADO dashboards.
Change Leadership Act as an organizational change agent,
driving continuous improvement and agile adoption.
Success Metrics Process Compliance:
100% adherence to ARM’D process and SOX requirements
ADO dashboards utilized very regularly, data kept up to date
Agile Maturity:
Team maturity improves (measured via Agile maturity assessments)
Retrospectives produce actionable improvements
Delivery Performance:
Sprint commitment variance consistently Team Health:
Positive team satisfaction scored and high engagement
Continuous Improvement:
At least one team improvement initiative implemented per quarter
Positive stakeholder/team feedback on agile adoption progress
Candidate should have Minimum 4 years experience as a Scrum Master
Experience working within an Agile environment with distributed teams running a Scrum methodology, as well as an understanding of traditional project management and general Agile methodologies.
Collaboration skills to work with integral partners
Excellent communication skills
Experience with continuous delivery
Nice to have Insurance Industry Experience
Azure DevOps Experience
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📌 Scrum Master (San Pedro Garza García)
🏢 Aon
📍 San Pedro Garza García
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