Fundada en 2004, OLIVER es la primera y única empresa del mundo especializada en diseñar, crear y gestionar agencias y ecosistemas de marketing internos a medida con el modelo inhouse para distintas marcas. Colaboramos con más de 300 clientes en más de 40 países y seguimos sumando. Nuestro modelo único impulsa la creatividad y la eficiencia, lo que nos permite ofrecer soluciones personalizadas que impacten profundamente en las audiencias.
Como parte de Brandtech Group , estamos a la vanguardia en el uso de tecnología de inteligencia artificial para revolucionar la forma en que creamos y entregamos nuestro trabajo. Nuestras soluciones de inteligencia artificial mejoran la eficiencia, estimulan la creatividad e impulsan la toma de decisiones acertadas, lo que permite a nuestros equipos producir resultados innovadores e impactantes.
THE OPPORTUNITY This is an opportunity to join U-Studio, OLIVER’s award-winning in-house agency for Unilever based in Mexico City with a hybrid working arrangement. You’llbe one of the people who makes Dove’s social presence happen, day in, day out. Fromcontent ideation, trend tracking andschedulingtocommunity engagement, copy writing, and performance tracking,you’llmanage thedailyrhythm of Dove’s social channels and ensure the brandshows upconsistently and compellingly across platforms.
This is a role for someone who isorganized,culturally-fluent, and genuinely enthusiastic about social media as a discipline. You understand what makes content work on TikTok versus Instagram versusYouTube,you can write copy that fits the tone of each platform, and you notice when something is trending before it peaks.We’relooking for someone who is as comfortable managing a content calendar and pulling a performance report as they are drafting a reactive post or briefing a content creator on an emerging format.
Success means channels that run smoothly, content that consistently meets brand and platform standards, a community that feels listened to and engaged, and performance data that shows steady growth in reach, engagement, and brand affinity.
WHAT YOU’LL DO Content Planning and Publishing Create andmanage Dove’s social content calendars across TikTokandInstagramandemergingplatforms, ensuring a consistent cadence of planned, campaign, and reactive content
Schedule and publish content across platforms, ensuring every post meets brand guidelines, platform specifications, and accessibility standards (captions, alt text, format requirements)
Write and adapt social copy for each platform, ensuring Dove’s tone of voice is consistent, compelling, and native to the channel
Coordinate with the creative team and content creators to ensure assets are delivered on time, correctly formatted, and ready to publish
Support the Senior Social Media Manager in planning always-on content, campaign activations, and seasonal or product-launch moments
Community Management and Engagement Monitor Dove’s social channels daily, responding to comments, messages, and mentions ina timely, on-brand, and thoughtful manner
Engage proactively with Dove’s audience, fostering a sense of community and connection that reflects the brand’s values of inclusivity and real beauty
Track trending topics, hashtags, cultural moments,



and platform features, flagging relevant opportunities to the wider team and, whereappropriate, drafting reactive content
Identifyopportunities to surprise and delight Dove’s audience through creative engagement,timelyresponses, and community-building moments
Performance Tracking and Reporting Track and report on social content performance across platforms, compiling regular reports on key metrics including reach, engagement, saves, shares, and audience growth
Use native platform analytics and social management tools tomonitorcontent effectiveness,identifytrends, and flag insights that can inform future content decisions
Support the Senior Social Media Manager and Data Analyst in building a continuous learning loop between content output and performance data
Collaboration and Coordination Collaborate with content creators, designers, and copywriters to ensure social assets align with the content calendar and campaign objectives
Support the coordination of influencer and creator content within the publishing schedule, ensuring assets are approved, scheduled, and tracked
Work closely with the Dove brand team on day-to-day social activity, keeping stakeholders informed of what’s publishing,what’sperforming, andwhat’scoming next
Support briefing processes, helping to translate client briefs and campaignobjectivesinto clear direction for the creative team
Platform Expertise and Trends Stay current with social platform updates, algorithm changes, new features, and emerging content formats, sharing relevant developments with the team
Contribute ideas fornew contentformats, series, and engagement approaches based on platform evolution and audiencebehaviour
Ensure the studio’s content approach reflects the latest platform best practices for organic reach and engagement
WHAT YOU BRING 3-5 years of experience in social media management for consumer brands, ideally in beauty, personal care, wellness, or FMCG
Strong platform fluency across TikTok, Instagram, YouTube, and emerging social channels, including an understanding of content formats, algorithms, audiencebehaviours, and publishing best practices
Experience managing social content calendars and publishing workflows across multiple platforms
Solid copywriting skills, with the ability to write platform-native social copy that reflects a brand’s tone of voice and connects with diverse audiences
Experience with community management, including responding to comments and messages, engaging with audiences, andmaintaininga consistent, on-brand presence
Familiarity with social media management tools (such as Sprinklr, Hootsuite, Sprout Social, or similar) and native platform analytics
The ability to track and report on social performance metrics, with a good understanding of what the numbers mean and how they inform content decisions
Strongorganisationalskills,



with the ability to manage multiple workstreams, competing deadlines, and day-to-day publishing demands without losing attention to detail
A genuine interest in social culture, digital trends, and the evolving beauty and personal care landscape
A collaborative, proactive working style, with the confidence to flag opportunities, raise issues, and contribute ideas
Professionalproficiencyin English;additionallanguages are a plus
Gen AI and Agentic Thinking: Basicproficiencywith Gen AI tools (such as ChatGPT, Claude, Copy.ai, Grammarly) to support copy drafting, content ideation, trend research, and reporting
An agentic approach to your work: ability to self-organise, manage priorities, find efficient solutions, and take initiative across a busy, multi-platform workload
Willingness to experiment with AI tools as part of the social workflow, understanding when they add value and when human creativity, cultural nuance, and community instinct are needed
Understanding of AI limitations, with an eye for outputs that feel authentic andon-brandversus generic
Qualifications: Formalbachelor´s Degree isa must.
Must live in Mexico City or metropolitan area.
Mid Levelto advancedProfessionalproficiencyin English, writing and speakingisrequired.
Experience working with digital campaigns.
NICE TO HAVE Experience working on Dove or Unilever brands
Experience in an in-house agency, embedded studio, or social-specialist environment
An editorial background or experience writing long-form and short-form content for social
Experience working with influencer or creator content within a publishing workflow
Familiarity with social listening tools and basic audience research
Experience with accessibility in social publishing (captions, alt text, inclusive content practices)
An interest in or experience with brand purpose, inclusivity, or social impact in a marketing context
Familiarity with paid social amplification and how organic and paid content work together
#OLATAM #REQID16995
Nuestros valores dan forma a todo lo que hacemos:
Ser ambiciosos para tener éxito
Ser imaginativos para superar los límites de lo posible
Ser inspiradores para hacer un trabajo innovador
Estar siempre aprendiendo y escuchando para comprender
Estar enfocado en los resultados para superar las expectativas
Ser activamente pro-inclusivos y antirracistas en nuestra comunidad, clientes y creaciones
OLIVER, parte del Grupo Brandtech, es un empleador que ofrece igualdad de oportunidades y está comprometido con la creación de un contexto de trabajo inclusivo donde se aliente a todos los empleados a alcanzar su máximo potencial, se valoren y respeten las diferencias individuales. Todos los candidatos serán considerados para el empleo sin importar su raza, etnia, religión, género, orientación sexual, identidad de genero, edad, neurodivergencia, discapacidad o cualquier otra característica protegida por las leyes locales.
En OLIVER hemos establecido objetivos ambientales ambiciosos en torno a la sostenibilidad, con objetivos de reducción de emisiones basados en la ciencia. Colectivamente, trabajamos para lograr nuestra misión, incorporando la sostenibilidad e

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📌 Social Media Manager (Nezahualcóyotl)
🏢 OLIVER Agency - APAC
📍 Nezahualcóyotl