We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #Welcome To Cognizant! We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #Welcome To Cognizant! We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Service Now Specialist Serve as an Senior Technical Consultant specializing in Service Now Now Platform and application development designing secure scalable and resilient enterprise workflows. Collaborate with cross functional teams to modernize infrastructure services automate processes and improve service reliability in a hybrid work model while ensuring alignment with business strategy and compliance needs. Responsibilities Design complex Service Now Now Platform based infrastructure solutions that align with enterprise standards and long term business objectives while ensuring scalability and resilience for critical services. Coordinate with cross functional teams to translate infrastructure and service requirements into Service Now platform architectures that improve reliability observability and operational efficiency. Develop reusable application components using Service Now application development practices to automate workflows reduce manual tasks and streamline infrastructure operations for various business units. Optimize configuration of Service Now modules related to infrastructure services to enhance incident response change management and asset tracking while maintaining high data quality. Implement robust integration patterns between Service Now and on premise or cloud based systems using APIs to enable near real time data exchange and consistent service views.



Establish infrastructure design standards and patterns on Service Now Now Platform to ensure consistent implementations improved maintainability and easier onboarding of new services. Review existing infrastructure processes and identify opportunities to introduce automation and self service capabilities through custom Service Now applications and catalog items. Collaborate with security and compliance personnel to embed governance controls audit trails and policy checks into Service Now based infrastructure workflows. Monitor performance of Service Now infrastructure solutions and tune configurations queries and data models to meet response time and availability targets. Guide project teams on best practices for Service Now development lifecycle including requirement refinement configuration testing and deployment to reduce defects and rework. Prepare clear technical documentation for architectures data models integrations and operational runbooks so that support teams can manage platforms effectively. Coordinate with stakeholders to plan Service Now platform upgrades and feature adoptions that bring incremental value to infrastructure and operations functions. Drive continuous improvement initiatives using analytics and feedback from users to refine Service Now based solutions and enhance overall service experience. Qualifications Require a degree in engineering computer science or related field or equivalent professional experience in enterprise infrastructure environments. Require twelve to fifteen years of experience in infrastructure architecture roles with a strong focus on large scale enterprise implementations. Require advanced hands on expertise in Service Now Now Platform including configuration of core modules scripting and development of custom applications. Require strong experience in application development practices such as modular design secure coding testing strategies and deployment automation on Service Now.



Require proven experience designing integration solutions using APIs web services and data exchange mechanisms between Service Now and external systems. Require strong understanding of infrastructure domains such as compute storage network and cloud services and how these map into Service Now data models and workflows. Nice to have experience working in hybrid work environments collaborating with globally distributed teams using agile or iterative delivery approaches. Nice to have exposure to observability tools configuration management databases and asset management practices integrated with Service Now. Nice to have experience collaborating with security and risk teams to implement compliant workflows access controls and audit ready configurations in Service Now. Nice to have experience mentoring peers on Service Now architecture patterns coding standards and platform capabilities to uplift overall team proficiency. Nice to have familiarity with IT service management frameworks and enterprise architecture practices enabling better alignment between platform solutions and organizational strategy. Certifications Required Preferred certifications Service Now Certified System Administrator Service Now Certified Application Developer. Why Cognizant? Improve your career in one of the largest and fastest growing IT services providers worldwide Receive ongoing support and funding with training and development plans Have a highly competitive benefits and salary package Get the opportunity to work for leading integral companies We are committed to respecting human rights and build a better future by helping your minds and the environment We invest in people and their wellbeing. We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered. Igualdad de Empleo y Política de Acción Afirmativa: Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley. At Cognizant we believe than our culture make us stronger! #Be Cognizant #Intuition Engineered #J-18808-Ljbffr

📌 Servicenow solution architect (Dolores Hidalgo Cuna de la Independencia Nacional)
🏢 Cognizant
📍 Dolores Hidalgo Cuna de la Independencia Nacional