Apollo.io is seeking a Customer Support Enablement Lead in Mexico City to own and evolve a 6-week onboarding program for new support hires. You will lead in-person sessions, collaborate with the Everboarding Manager in the US, and design scalable, data-driven onboarding experiences that align with business goals.
You are a builder who thrives in fast-paced SaaS environments, translating metrics into targeted enablement strategies and continuously improving training resources for frontline teams.
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📌 SaaS Support Enablement Architect (Nezahualcóyotl)
🏢 Apollo Group
📍 Nezahualcóyotl
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