At Rapido Solutions Group, we connect fast-growing U.S. companies with top general talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.
Location:Guadalajara
Schedule: Monday to Friday 09:00-18:00
Salary: $20,000 MXN / month
Additional Benefits:
- $500 MXN punctuality bonus

English Level:B2 Intermediate
Close Deals, Build Relationships, and Earn More
Carrier Operations Representatives work in conjunction with Carrier Sales Representatives to prioritize and service customers and carriers in a timely and efficient manner. This role supports day to day operations including track and trace, load bookings, customer interaction, and spot quoting for key accounts.
What You’ll Do




- Accurately update and document shipment statuses in internal systems while properly communicating any escalations.
- Perform track and trace (TT) functions, ensuring on-time performance and resolving any in-transit issues.
- Manage load bookings, ensuring all shipment details are confirmed, accurate, and properly executed.
- Contact carriers to obtain time-sensitive updates and ensure all information is recorded correctly.
- Monitor team communication channels and respond to both internal requests and external carrier inquiries.
- Provide timely customer interaction and support, ensuring a high level of service for assigned accounts.
- Assist with spot quoting when needed, based on customer requirements and market conditions.
- Proactively communicate issues to the appropriate stakeholders to ensure quick and effective resolution.
- Maintain clear and consistent communication with internal teams and external partners.
- Demonstrate a strong willingness to learn and grow within the transportation and l

📌 Operations Specialist Team Lead (Centro)
🏢 Rapido Solutions Group
📍 Centro