? We're Hiring — Head of Delivery (Mexico)

MincaAI builds AI-powered workflow automation software for the insurance industry. We design intelligent agents that automate complex, repetitive operational processes — from document intake and data extraction to smart matching and decision support — so that teams can focus on high-value work instead of manual tasks.
We're growing fast, and we're looking for a Head of Delivery based in Mexico to own our entire client project portfolio. The mission is simple to state and critical to execute: make sure every project we promise gets delivered — on time, at the expected quality level, with measurable business impact.

? The role
You'll sit at the intersection of three worlds: Client × Insurance × AI/Technology. You won't inherit an existing machine — you'll build the Delivery organization that carries MincaAI through its next growth stage.

? What you'll do
— Own the full portfolio of client projects: commitments, quality, timelines, priorities, and early resolution of blockers
— Know at all times where each project stands, what's stuck,



what's about to slip, and what decision needs to be made
— Manage and grow our Project Managers — raise their autonomy and their standards
— Define a delivery methodology that's demanding but not bureaucratic, built for a fast-growing tech company
— Step directly into strategic accounts and complex situations
— Build trusted relationships with business leaders and executives at insurers and brokers
— Make sure our teams don't just "ship software" — they understand the business problem and deliver the outcome the client is actually after
— Turn first successful projects into long-term relationships and larger deployments
— Work hand in hand with Product, Engineering, AI and Business Development
— Build a scalable delivery machine: playbooks, deployment templates, delivery KPIs, capacity planning, resource allocation, early risk detection, continuous improvement
The goal: industrialize what can

📌 Head of Delivery (México)
🏢 MincaAI
📍 México