Helpware Inc. in Mexico is seeking a Level 1 Technical Support Specialist to assist customers with software, hardware, and account access issues. You will troubleshoot basic to intermediate problems, document resolutions, and escalate complex cases as needed.
Join a tech-savvy team delivering exceptional support experiences, with a focus on clear communication and efficient ticket handling. Training is provided, and generous benefits accompany the role.
📌 Tier 1 Tech Support Specialist — Customer Help Desk (Jalisco)
🏢 Helpware
📍 Jalisco
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