Mastercard powers economies and empowers people in 200+ countries and
territories worldwide. Together with our customers, we’re helping build
a sustainable economy where everyone can prosper. We support a wide range of
digital payments choices, making transactions secure, simple, smart and
accessible. Our technology and innovation, partnerships and networks combine to
deliver a unique set of products and services that help people, businesses and
governments realize their greatest potential.
Title and Summary
Lead Site Reliability Engineer
Overview:
The role of Business Operations Organization is to be the production readiness
steward for Mastercard products. As a Business Operations we are responsible for
ensuring that our platform is stable and healthy. We break down barriers to run
our products by fostering developer run ownership and empowering developers to
build resilient products. We support our developers during the application build
phase in software run principals that includes operational design, automation,
capacity planning,
monitoring that leads to fault-tolerant, scalable products.
We see the big picture and help create and enforce operations standards while
facilitating an agile and learning culture.
We accomplish this transformation through supporting daily operations with a
hyper focus on triage and then root cause by understanding the business impact
of our products. The goal of every biz ops team is to shift left to be more
proactive and upfront in the development process, and to proactively manage
production and change activities to maximize customer experience and increase
the overall value of supported applications. Biz Ops teams also focus on risk
management by tying all our activities together with an overarching
responsibility for compliance and risk mitigation across all our environments. A
biz ops focus is also on streamlining and standardizing traditional application
specific support activities and centralizing points of i
📌 Lead Site Reliability Engineer (Ciudad de México)
🏢 Mastercard
📍 Ciudad de México
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