Owns the job file and also has responsibility for creating and updating
relevant documentation and Customer Invoices in the system.

Position Overview: Execute the proper operation, monitoring, and management of
air export and import shipments, in accordance with the established operational
and administrative guidelines and KPIs.

Key responsibilities & duties

EXECUTE AND MANAGE AIR IMPORT AND EXPORT SHIPMENTS BASED ON THE CONTRACTED
SERVICE, INCLUDING SCHEDULING LOGISTICS SERVICES SUCH AS PICKUP/DELIVERY,
WAREHOUSING, CROSS-DOCKING, CUSTOMS CLEARANCE, AND INTERNATIONAL FREIGHT WITH
VARIOUS VENDORS, AGENTS, AND OVERSEAS OFFICES. OVERSEE SHIPMENT COSTING AND
INVOICING, ENSURING ACCURATE FINANCIAL PROCESSING. MAINTAIN CLEAR COMMUNICATION
WITH CUSTOMERS, AGENTS, AND OVERSEAS PARTNERS REGARDING SHIPMENT PROGRESS, WHILE
PROACTIVELY IDENTIFYING ISSUES AND PRESENTING SOLUTIONS THAT MAY REQUIRE
ESCALATION TO THE RESPONSIBLE AREA. ENSURE COMPLIANCE WITH ESTABLISHED KPIS AND
OPERATIONAL PROCESSES BY EXECUTING THE REQUIRED INSTRUCTIONS. COLLECT AND




VALIDATE ALL NECESSARY DOCUMENTATION FOR CUSTOMS AND EXPORT OR IMPORT PROCESSES.
ADDITIONALLY, ANALYSE WIP/ACR REPORTS AND CLOSURES, RESOLVE WAREHOUSE
INCOME-RELATED ISSUES, AND CAPTURE AND MAINTAIN DATA QUALITY IN LINE WITH
CUSTOMER REQUIREMENTS AND GUIDELINES.

WORK EXPERIENCE AND SKILLS

Bachelor’s degree in foreign Trade, International Business, or a related field,
with preferred three years of proven experience in logistics operations within a
freight forwarding environment. Solid knowledge of Incoterms, financial
closures, documentation, and operational processes is required. Additional
preferred qualifications include understanding of airline routes, frequencies,
and cargo capacities arriving to Mexico. Intermediate level of Excel (including
charts, filters, and basic functions) and a strong understanding of customs
processes. An English proficiency level of at least 80% (spoken, written, and
reading) is required. Certificat

📌 Air Operations Associate (Ciudad de México)
🏢 A. P. Møller-Mærsk
📍 Ciudad de México