Technical Writer:
Responsible for creating, maintaining, and managing technical product documentation for Thermal Management equipment, including user manuals, installation guides, operating instructions, service documentation, quick-start guides, and online help content. Works closely with Engineering, Product Management, and cross-functional teams to translate technical specifications and product requirements into clear, accurate, and user-friendly documentation for customers, service technicians, and end users.

Support for the Edge Thermal Product Line in the Thermal Management Business Unit. Provides support for Sr. Writers across multiple Business Units to close any coverage gaps. Able to work with and facilitate positive relationships with integral Business Units, all Product Lines, other departments, and OEM customers with specific needs. With minimal supervision and sometimes limited product specifications, can fully support and manage both local and remote documentation projects from start to finish.
Responsibilities and Measurement Criteria with Time investment Needed on Each:




(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)
Performs the following functions with guided supervision:
Understands, writes, and edits various product documentation for advanced technology products in clear and concise English.
Gathers technical information proactively. Researches available engineering information. Interviews engineers and other technical personnel to ensure the clarity, completeness, accuracy, and quality of the documents created.
Assembles documentation in correct Vertiv or OEM format, keeping structure, content, and organization consistent with established standards and styles.
Develops product documentation for hardware and software applications per established standards, styles, and guidelines as assigned.
Manages multiple complex project schedules across multiple Product Lines and Business Units simulta

📌 Technical Writer (Monterrey)
🏢 Vertiv
📍 Monterrey