WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico

Lead Site Reliability Engineer

We're building a Site Reliability Engineering center in Mexico City, and we're
hiring a Manager-level Backend Engineer to own the reliability and operational
maturity of our settlement platforms. These are batch-critical systems that
process every credit and debit transaction across the network.

This is a foundational role. You'll be one of the first engineers in CDMX
responsible for ensuring settlement cycles complete accurately, on time, and in
compliance with SOX and PCI-DSS requirements. You'll work across hybrid
infrastructure (on-prem data centers and AWS), partner closely with UK-based
engineers, and build the automation and observability that allows Mexico City to
operate settlement.

What You'll Do

* Own reliability for batch settlement systems - ensure cycle completion
windows are met, data integrity is maintained, and failures are detected
before they reach downstream consumers

* Build and improve observability for settlement pipelines - dashboards,
alerts,



and anomaly detection that make system health legible and reduce
reliance on tribal knowledge

* Drive automation of operational toil - certificate rotation, environment
provisioning, compliance artifact generation, and manual validation steps
that currently require human intervention

* Partner with UK-based settlement engineers - acquire domain expertise on
Durbin compliance windows, cross-border DCI routing, and acquirer/issuer SLA
adherence

* Participate in incident management - respond to settlement failures, drive
root cause analysis, and implement durable fixes that prevent recurrence

* Contribute to regulatory readiness - ensure SRE practices produce audit-ready
artifacts for SOX and PCI-DSS exams without manual toil

What Success Looks Like

* Independently validate and troubleshoot settlement cycle failures

* At least two manual settlement operations processes fully automated

* Se

📌 Lead Site Reliability Engineer (Ciudad de México)
🏢 Capital one
📍 Ciudad de México