Who We Are

Solera is a general leader in data and software services that strives to
transform every touchpoint of the vehicle lifecycle into a connected digital
experience. In addition, we provide products and services to protect life’s
other most important assets: our homes and digital identities. Today, Solera
processes over 300 million digital transactions annually for approximately
235,000 partners and customers in more than 90 countries. Our 6,500 team members
foster an uncommon, innovative culture and are dedicated to successfully
bringing the future to bear today through cognitive answers, insights,
algorithms and automation. For more information, please visit solera.com.

The Role

We are looking for an experienced people leader to manage and scale our
Implementation Coordination function. In this role, you will lead a team of
Implementation Coordinators responsible for onboarding new clients and ensuring
timely, high-quality implementations of Customer Enablement products. You will
set priorities, drive execution through your team, establish consistent




processes and quality standards, and serve as an escalation point to ensure
customer and business outcomes are achieved.

What You’ll Do

Own the successful delivery of new client implementations by leading a team that
manages onboarding from project intake through go-live. You will establish and
continuously improve the implementation process, ensure accurate and timely
updates in the implementation tracking system (e.g., Salesforce), partner
cross-functionally to remove blockers, and monitor performance metrics to drive
quality, consistency, and customer satisfaction.

Additional responsibilities of the role include:

* Lead, coach, and develop a team of Implementation Coordinators through
regular 1:1s, goal setting, feedback, and performance reviews.
* Recruit, interview, and onboard new team members; ensure role clarity,
training plans, and time-to-productivity expectations are defined and met.
* Own team

📌 Manager, Implementation (Ciudad de México)
🏢 Solera
📍 Ciudad de México