Who We Are

Solera is a general leader in data and software services that strives to
transform every touchpoint of the vehicle lifecycle into a connected digital
experience. In addition, we provide products and services to protect life’s
other most important assets: our homes and digital identities. Today, Solera
processes over 300 million digital transactions annually for approximately
235,000 partners and customers in more than 90 countries. Our 6,500 team members
foster an uncommon, innovative culture and are dedicated to successfully
bringing the future to bear today through cognitive answers, insights,
algorithms and automation. For more information, please visit solera.com.

The Role
We are seeking a talented and detail-oriented AR Collections Specialist to join
our team. In this role, you will be responsible for managing the company's
accounts receivable process and ensuring timely and accurate billing. As an AR
Collections Specialist, you will play a crucial role in maintaining strong
financial health by ensuring that all customer invoices are generated and




processed efficiently.

What You’ll Do

* Conduct proactive collections activities to ensure the timely collection of
outstanding customer invoices and minimize accounts receivable delinquency.
* Contact customers via phone, email, and other communication channels to
discuss overdue invoices, identify reasons for non-payment, and negotiate
payment arrangements.
* Resolve billing issues, disputes, and discrepancies by collaborating with
internal stakeholders, such as the billing, sales, and customer service
teams.
* Maintain accurate records of collections activities, including detailed notes
of customer interactions, payment commitments, and follow-up actions.
* Monitor and analyze accounts receivable aging reports to identify high-risk
accounts and develop targeted collections strategies.
* Collaborate closely with the sales and customer service teams to address
customer concerns, resolve disputes, and en

📌 Accounts Receivable Specialist I (Ciudad de México)
🏢 Solera
📍 Ciudad de México