About XTEL:
At XTEL, we excel in understanding large FMCG players. As a leading software provider of sales automation solutions for the Consumer Goods Industry worldwide, our mission is to partner with our customers to unlock growth through smart investment and optimize their promotional plans.
Position Overview:
XTEL is looking for a Senior IT Systems Administrator who is practical, reliable, and motivated to improve how internal IT works at scale. You will help shape and run a secure, efficient, and employee-friendly IT environment across Microsoft cloud services, devices, identity, and operational processes.
This is not a purely reactive support role. We are looking for someone who enjoys improving systems, simplifying complexity, and building IT operations that are secure, scalable, and easy to use.
Key Responsibilities:
Manage and continuously improve core Microsoft cloud services, including Microsoft 365, Entra ID, Exchange Online, SharePoint, Teams, OneDrive, and related security capabilities.
Oversee identity and access administration, including user lifecycle processes,



dynamic groups, RBAC, conditional access, MFA, privileged access workflows, and device compliance policies.
Support and improve endpoint management across Windows and macOS devices through Intune, including enrollment, configuration, compliance, patching, application deployment, and security baselines.
Maintain and enhance Azure networking and VPN connectivity to support secure access across office and remote environments.
Contribute to the administration and continuous improvement of security and compliance tooling, including Defender, Purview, Sentinel, and related monitoring workflows.
Handle L2 and L3 escalated tickets across IT and closely related business support areas, helping resolve complex issues in a reliable and timely way.
Act as a primary or backup point of support during incident response activities, including escalation handling, triage, containment support, and post-incident

📌 Senior IT Systems Administrator (México)
🏢 XTEL
📍 México