Utilizing appropriate sales techniques to encourage a good customer relationship
and enhance the buying experience.
Applying customer relationship and/or sales techniques to recommend and/or sell
a variety of AT&T; products or services to meet customers' needs.
Provide customer service & billing support, solve any issue related with a
customer´s account.
Adding new lines or services to accounts to help customer´s business grow
Uncover customer needs by building rapport, asking discovery questions,
providing empathy statements, and restating the understanding of customer´s
needs beyond just the resolution of the issue.
Find a personalized solution that fits each customer. Make a recommendation
(rate plan, how to reduce data usage, promotion etc.). Use your resources to
ensure complete resolution.
Products offered, Telephone Services, hotspots and device that connects with a
network, also able to offer DIRECTV, Internet, programs and different type of
systems for businesses.
Type of sales: Upgrades, package change, adding new services, plan change
What you’ll bring:
* Advanced English Fluency to engage with U.S. customers
* Experience using a personal computer and Microsoft Office products is a must
* 1 year of sales experience. (Or excellent communications skills).
* Ability to train/work 5 days (40 hours during operation hours) + 2 resting
days per week. Our center operates from 06:00 am to 09:15 pm CST, Monday to
Friday (considering Daylight Saving Time & Holidays)
Changing the speed of business comes with many rewards –starting with your
paycheck.
Monthly Base Salary: MXN $22,133 (before taxes)
Average monthly bonus of MXN $8,000, when you meet your sales and service
targets
Monthly Grocery vouchers MXN $1,583 every 14 days
Monthly Restaurant vouchers MXN $1,267 every 14 days
How versátil is my schedule?
Schedules are based on performance, seniority, and the operating hours of your
site. This position requires you to be available
📌 Ejecutivo de Ventas Bilingüe Call Center (Naucalpan de Juárez)
🏢 At&T
📍 Naucalpan de Juárez
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.