This position is responsible for implementing and supporting technology related to the connectivity of networking, security, and telephony systems across the Enterprise to ensure the stable operation of IT assets and services. This includes recommending, developing, configuring, supporting, and optimizing all new and existing networking hardware, software, telecommunications, and related technologies. The Senior Network Administrator will require the ability to manage multiple priorities, including help desk tickets, daily tasks and projects, while working closely with other team members. It requires a person that can remain versátil and can effectively collaborate across technology teams and global business units. This position requires excellent communication skills and the ability to work with diplomacy and positive attitude. Responsibilities will also include, but are not limited to, the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but not limited to:
- Design, install, and maintain network systems, hardware, software,



and peripherals across the enterprise as required
- Maintain Azure AWS Network Infrastructure
- Monitor, measure, and optimize performance of all network hardware, storage, software, telephony, cabling, and data communications connections ensuring maximum uptime
- Analyze, diagnose, and resolve issues to successful resolution or escalate as appropriate
- Respond to help desk tickets, telephone calls, email and personnel requests for technical support ensuring timely feedback and closure
- Identify, research, and resolve technical problems for individuals and groups in an efficient manner, recognizing the proper course of action to take, communicating and escalating severe issues as appropriate
- Provide escalated support for the Service Desk and Level II, perform Level II work as required
- Provide technical training for the Service Desk and Level II as required
- Communicate highly technical information to both technic

📌 Network Administrator MID (Fraccionamiento Gonzalo Guerrero)
🏢 Amerijet
📍 Fraccionamiento Gonzalo Guerrero