We are seeking a highly organized and detail-oriented
Bilingual Shipping Administrative Assistant
to join our team remotely. This position is responsible for coordinating freight shipments, communicating with carriers and customers, tracking shipments, answering incoming calls, and providing administrative support for daily shipping operations. The adecuado candidate is fluent in both
English and Spanish
, has prior experience working remotely, and can effectively manage multiple tasks in a fast-paced environment.

Key Responsibilities
- Book and schedule freight shipments with carriers and transportation providers.
- Coordinate pickup and delivery appointments.
- Track shipments and provide customers with timely status updates.
- Respond to customer inquiries regarding freight movement, delivery schedules, and shipping documentation.
- Answer incoming phone calls professionally and direct inquiries as needed.
- Communicate effectively with carriers, drivers, warehouses, customers, and internal team members.
- Maintain accurate records of shipments, tracking information, freight costs,



and delivery confirmations.
- Prepare and process shipping documents, bills of lading, and related paperwork.
- Monitor shipping schedules and proactively address delays or service issues.
- Assist with freight claims and issue resolution when necessary.
- Perform general administrative duties and support other logistics-related tasks as assigned.

Qualifications
- Fluent in
English and Spanish
(written and verbal).
- Minimum of 2 years of administrative, logistics, transportation, or shipping experience.
- Prior experience booking freight and coordinating shipments.
- Strong customer service and phone communication skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize responsibilities effectively.
- Proficiency with Microsoft Office Suite (Outlook, Excel, TEAMS) and shipping/logistics software.
- Ability to work independently with minim

📌 Bilingual Shipping Administrative Assistant (México)
🏢 Hpo Outsourcing Professionals - Agency
📍 México