boost2025
*Gordian Staffing, A New Way of HR*
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
About Our Client
Long-established provider of building maintenance and facility services for residential and commercial properties. It offers a wide range of solutions—such as cleaning, repairs, and general upkeep—designed to simplify property management by acting as a single, comprehensive service provider.
As An Admin Assistant, You Will Be Responsible For
Support our daily operations and help keep everything running smoothly
Essential Duties And Responsibilities
- Handle incoming calls to assist customers with scheduling and service inquiries
- Manage emails and provide timely, professional responses to customers
- Create and update customer profiles using internal systems
- Generate and track work orders for maintenance services
- Perform accurate data entry across spreadsheets and different platforms
- Prepare and send service proposals using templates
- Coordinate and schedule maintenance services with customers and the operations team
- Support the billing team by answering customer questions and following up on payments
- Prepare and share reports with customers to keep them updated on service progress
Work Schedule
Monday - Friday
Standard time:
09:00 am - 06:00 pm Mexico City time
Daylight saving:
08:00 am - 05:00 pm Mexico City time
*This position is remote and open only to candidates living in Guadalajara, as there will be a 1-week on-site training.*
Minimum Requirements
**Only resumes/CVs in English will be reviewed
- Min. 50 Mbps Internet Speed
- 1 - 2 years of experience in similar positions as admin assistant or customer service roles.
- Hospitality experience is strongly preferred. Property management experience