Barry Callebaut is a global organization poised for growth; a company which has
embraced the vision to delight its customers, while out-performing its
competitors, a business which is committed to sustainability, has innovation in
its DNA, is a leader in complex manufacturing and supply chain solutions and is
focused on being a best-in-class employer. Barry Callebaut seeks diverse and
passionate people who thrive in a dynamic environment, focused on continuous
learning, living BC’s Values and of course loving chocolate.
Sales Support Specialist, Sr. is a customer-focused professional responsible for
processing sales and ensuring customer satisfaction. This position identifies
potential opportunities with our customers, maintain order databases, update
project status and work on those projects with both internal and external teams.
This role involves assisting the Director, Sales Strategic Accounts to perform
KPIs for the department and guide the Sales Support Specialists in the day to
day tasks.
Key responsibilities include:
* Serve as the first point of contact for customer inquiries, providing
excellent customer service and addressing their needs promptly.
* Assist in managing customer accounts, including handling customer requests,
updating account information, and resolving customer concerns.
* Coordinate and track sales leads, monitor the progress of sales activities,
and provide regular updates to the sales director.
* Follow up projects with customer to improve relationship and obtain
additional volume by leading activities both internally and externally.
* Assist in the creation and implementation of sales strategies and campaigns,
including lead generation and follow-up activities.
* Provide administrative support to the sales director, including managing
tasks, scheduling meetings appointments, and organizing meetings.
* Assist in the preparation and generation of sales reports, presentations,
Kpis reports both for Mexico and Integral, et
📌 Sales support (Ciudad de México)
🏢 Barry Callebaut
📍 Ciudad de México
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