Wärtsilä Energy Storage is the leading global energy storage optimizer. Our mission is to deliver integrated energy solutions that build a resilient, intelligent, and flexible energy infrastructure - unlocking the way to an optimized renewable future. By integrating renewables, energy management technology, and storage with traditional energy resources, we reinvent clean energy production from the largest and most complex grids to the most remote and essential microgrids. We play a key role in Wärtsilä’s vision towards a 100% renewable energy future through flexibility, reliability, and integration and a more sustainable world for us all.

Job Summary:
Our client, a sustainable energy company is looking for a Technical Support Engineer to join their Energy Storage and Optimization Lifecycle Management team. Seeking an individual that is passionate about energy storage and clean energy solutions to be part of this general customer-driven organization, working with high level technologies.



The Technical Support Engineer will support customers by improving the technical and the operational performance of company products. The successful candidate will be familiar with energy storage systems or have experience in a related electrical field. A deep understanding of electrical hardware and electronics is required for this role. Training in battery energy storage will be provided in order to support customer projects remotely.

Job Responsibilities:
• Responsible for monitoring all energy storage sites across the globe

Provide remote technical support to customers, field service and commissioning personnel
• Use proprietary software to remotely evaluate and trouble-shoot systems
• Coordinate system updates with software teams and customers• Respond to support requests when issues are reported to helpdesk
• Document all customer requests and repairs performed
• Notify customers on status of repairs, warranty claims, software updates, etc.
• Provide energy storage training t

📌 Technical Support Engineer (México)
🏢 Wärtsilä
📍 México