The Factory Services Image Services Engineer is responsible for the design, development, validation, deployment, and lifecycle management of customized operating system images and software solutions used in factory production environments. This role works closely with customers, Project Managers, Manufacturing Operations, Factory Teams, and Engineering organizations to ensure successful delivery of image-related services while maintaining quality, compliance, and operational excellence.
Key Responsibilities
Image Engineering & Deployment
- Design and create customized Windows operating system images based on customer requirements.
- Configure and validate drivers, applications, security settings, and operating system updates.
- Support image deployment methodologies including image load and application load services.
- Manage image version control and release processes for factory production environments.
- Ensure image compatibility across multiple hardware platforms.
Factory Services Support
- Release validated images to manufacturing sites.
- Support image reception, image transfers, and production readiness activities.
- Collaborate with factory teams to resolve image-related production issues.
- Provide technical guidance during pilot, NPI, and high-volume manufacturing builds.
Validation & Quality Assurance
- Perform image testing and validation against customer requirements.
- Verify BIOS settings, drivers, applications, and configuration compliance.
- Conduct root cause analysis for image failures and production defects.
- Maintain service quality metrics and continuous improvement initiatives.
Automation & Tools
- Support automation efforts that improve image creation, testing, and release processes.
- Maintain technical documentation and operational procedures.
- Identify opportunities to reduce manual effort through automation.
Customer & Project Management Support
- Review customer requirements and provide technical r
📌 Services Engineer (San Pedro Tlaquepaque)
🏢 HP..
📍 San Pedro Tlaquepaque
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