North America Indirect Collections Manager
Description -
HP is ranked among the Top Companies to work. Among the recognitions include, One of the World’s Most Attractive Employers by Universum Integral, One of the Top Companies for Women Technologists by Anita Borg Institute, One of the Top 10 Fortune 500 Companies Millennials are most excited to work for by SurveyMonkey, and Working Mother 100 Best Companies for 27 years. Furthermore, HP has received two consecutive Diversity Leader Awards from Profiles in Diversity Journal. HP was also awarded the Gold Medal by World Environment Center for International Corporate Achievement in Sustainable Development.

Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies. Manages non-exempt/exempt individual contributors and/or supervisors. Has accountability for results of a major program in terms of cost, direction and people management.



Provides guidance on process improvements and recommends changes in alignment with business tactics and strategy for area of responsibility. Plans, manages and monitors operational/tactical activities of Staff. Staff members'work may involve strategic issues. Recruits and supports development of direct staff members. Typically reports to MG2 or Director.

Additional guidance/criteria:
- Manages and controls activities within a single country or a sub-region which is part of a larger geographical Region.
- Manages typically between 8 and 15 direct reports. Span of Control guidelines may differ from these numbers.

Responsibilities:
- Manages employees and teams of employees, from Entry to Master levels, by setting and monitoring performance goals and objectives, allocating resources and staff, and ensuring timely and effective delivery of credit decisions and collection issue resolutions.
- Ensures that metrics for individuals are aligned with corporate objectives and identifies talent to develop.
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📌 North America Indirect Collections Manager (San Pedro Tlaquepaque)
🏢 HP..
📍 San Pedro Tlaquepaque