As part of Absolute’s rapidly growing LATAM Sales Team, the Activation Specialist engages brand new customers to activate Absolute technology and deliver “lightbulb moments” to make them customers-for-life.
We will provide you with the training to become an Absolute subject matter expert so that you can tell the Absolute Story and provide insightful product overviews. You will learn about new customers’ environments and guide them through the activation process, with a view to helping customers unlock Absolute’s full potential within their own organizations.
We are looking for someone who is results-driven and self-motivated, with a mission to change one-time purchases into lifetime customers.
What You’ll Do
The Absolute Story
- Become an Absolute subject matter expert
- Deliver the value of Absolute, compelling use cases, and relevant industry knowledge to new customers
- Deliver captivating and in-depth product overviews and demos
- Protect the security and privacy of Absolute and its customers
- Other duties as assigned by management
Product Onboarding
- Engage and understand your customer’s workflow and processes
- Assist customers with deploying and configuring Absolute
- Deliver value driven engagements around product adoption and active usage
Customer and Partner Enablement
- Recommend complimentary solutions and advise on integration with Absolute technology
- Collaborate with Absolute’s Sales, CX, and Product teams to escalate customer needs
- Drive customers to relevant education content within the Absolute Learning Hub
- Triage technical issues to Absolute’s Technical Support team
- Engage with OEM partners to best drive activation
What You’ll Bring
- Fluent Spanish (excellent skills for both spoken and written)
- 2+ years’ experience within a SaaS high-tech work environment
- Completion of post-secondary education, or equivalent
- Strong communication and interpersonal skills in building and maintaining customer relationships
- Knowledge