Position Overview
Infovista is seeking a commercially driven and customer-focused Renewals Executive to support customers across LATAM/CALA & USA.
The successful candidate will own and manage the end-to-end renewals lifecycle for a portfolio of software maintenance, subscription, SaaS, and support contracts. This role requires strong commercial negotiation skills, forecasting discipline, customer engagement capabilities, and the ability to work cross-functionally with Sales, Finance, Legal, Operations, Support, Professional Services, and Channel teams.
The role also requires close collaboration with customer procurement organizations, including managing regional business requirements, contract processes, customer portals, and renewal governance across multiple countries and business cultures throughout the Americas.

Key Responsibilities
· Renewals Management & Commercial Execution
· Own and manage the complete renewals lifecycle for assigned customers across LATAM/CALA & USA.
· Drive on-time renewals execution from quotation through contract close and booking.




· Achieve assigned renewal targets for bookings, revenue retention, and customer retention.
· Maintain accurate renewal pipeline management and 90–120 day forecasting visibility.
· Engage proactively with customers, procurement teams, resellers, and partners to resolve commercial, operational, or contractual blockers ahead of expiration.
· Lead renewal pricing, term negotiations, amendments, co-terming, and commercial discussions aligned with Infovista policies and business objectives.
· Identify upsell and cross-sell opportunities in partnership with Sales and Customer Success teams.
· Conduct Quarterly Business Reviews (QBRs) with customers to review contract status, support alignment, customer priorities, risks, renewal planning, and growth opportunities.
· Provide management with clear visibility into risks, attrition exposure, renewal status, and forecast accuracy.

Procurement & Contract Management
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📌 Renewals Account Executive (México)
🏢 Infovista
📍 México