SailPoint, the industry leader in Identity Security, is looking for an experienced ServiceNow ITAM Architect to join our cross-functional Service Management team. This individual will be a key team member in our growing and impactful organization as SailPoint continues to scale globally as the industry leader in Identity Security. This position will report directly to our Sr. Manager of Service Management and will work on our ServiceNow AI platform, supporting ServiceNow solution design, custom development, and platform enhancements for technology workflows across the ServiceNow AI platform.
The ServiceNow ITAM Architect will have at least 5 years of experience implementing, configuring, and managing the ServiceNow platform and have strong domain expertise in ITAM, and ITOM. This candidate should have a mastery of ServiceNow ITAM processes, have technical leadership experience in executing an enterprise asset strategy and possess proven ServiceNow ITAM implementation skills.
Candidates must have hands on ServiceNow development experience building outcome-focused solutions for large-scale enterprise(s), aligned to leading practices.
As the ServiceNow ITAM Architect, you will lead and guide our ITAM modules (HAM & SAM) roll-out focused on centralizing our enterprise asset inventory and establishing a governance control plane in our ServiceNow AI platform. The job is responsible for creating innovative solutions in a constantly-changing business environment, and ensuring solution delivery aligns to technical governance policies (in partnership with our ServiceNow architects). Expect to work in cross-functional teams across IT, Cybersecurity, Legal, Finance, and Risk & Compliance in support of the company’s ServiceNow platform operations and strategy.
Your primary focus will be leading the ITAM domain on the ServiceNow AI platform as prioritized by the platform owner, business leaders and architects within the unified platform roadmap and strategy. You will serve as