POSITION TITLE: Boutique Sales Manager | Los Cabos
DIVISION / DEPARTMENT: Fashion / Retail
REPORTING TO: Fashion Director
LOCATION: Ánima | Los Cabos

ABOUT THE ROLE IN BOUTIQUE

As the leader of the boutique, the Boutique Sales Manager is responsible for the
overall success of the boutique by ensuring excellence in commercial
performance, team leadership, client experience, and operational execution. This
role combines leadership of the sales team with oversight of boutique
operations, guaranteeing an elevated client experience, efficient back-office
management, strong team engagement, and compliance with CHANEL standards and
procedures.

As a true ambassador of Style and Brand Image, the Boutique Sales & Operations
Manager develops team potential, drives business performance, and ensures
operational excellence while contributing to making CHANEL the ultimate
reference in luxury.

WHAT IMPACT YOU CAN CREATE AT CHANEL

TEAM LEADERSHIP & PEOPLE MANAGEMENT

* Lead the recruitment, selection, and onboarding process for the boutique
team,



including 5 Fashion Advisors and 1 Stockist, ensuring alignment with
CHANEL standards and culture.
* Ensure the team’s understanding and execution of the House strategy.
* Coach and develop the boutique team to elevate style expertise, operational
discipline, and client experience.
* Conduct regular follow-up meetings, performance reviews, and development
discussions with team members.
* Identify development areas and implement action plans, including training and
coaching programs.
* Foster a collaborative and high-performance team culture based on motivation,
accountability, and knowledge sharing.
* Organize and conduct team briefings and morning meetings.
* Act as the main point of contact for boutique leadership, ensuring alignment
with regional and Head Office priorities and objectives.

BUSINESS & COMMERCIAL PERFORMANCE

* Lead the development and implementation of the boutique business strategy.
* Monitor sales performance and s

📌 Boutique Sales Manager | Los Cabos
🏢 Chanel
📍 Los Cabos